01405 831927
info@caring4cars.co.uk
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Delivery/Returns

Here at Caring4cars  we aim to dispatch your items same day or next day depending on time of purchase.

All parcels under 2kg are sent with myHermes Courier service on a 3 day delivery service. And all parcels over 2kg are sent with Parcel Force Courier service on a 24hour  delivery service.  Same day despatch cut off time is 2pm. All deliveries will require a signature as proof of delivery, if there is no one present to sign for your parcel, you will be left a calling card from the driver. There is a contact number on this card which you will have to ring to re-schedule your delivery. It is your responsibilty to contact the delivery company to re-schedule your delivery for a convenient day when there will be somebody available to sign for your parcel.

Damaged Goods

If goods are damaged or faulty please inform us within 3 working days of receiving your order.

All parcels received must be checked for damage & leakage,  in any cases where you suspect there is any damage to the package you can refuse delivery (you must state your reason) and have it sent back to us at Caring4Cars. It is the Customer’s responsibility to check all goods for damage and to make a written note of any damage on the carrier’s paperwork before signing for acceptance of said goods. Once goods have been signed for the seller cannot accept any liability for damage since a clean signature invalidates any claim against the carrier. We will replace free of charge any goods lost in transit once we have received confirmation from the carrier that the goods are indeed lost. We will repair or replace free of charge goods damaged in transit provided that we receive written notification and photographic evidence of such damage within two working days of delivery and goods received in a damaged or unsatisfactory condition have been signed for as such. No damaged items will be replaced without photographic evidence.  On receipt, goods should be checked against the enclosed invoice. Any shortages must be notified to us within 48 hours of receipt of goods, otherwise no liability can be accepted. The packing and contents should be retained for inspection.

Information on International Delivery’s

At Caring4Cars  we do ship to International destinations.

All international shipping costs will be based on the weight of the consignment fill out the contact us form or drop us a message on Facebook for a quote.

Thank you